GET INTO CONTACT WITH ME

Question 1

Victoria:

What if I don't like the result?

Answer

The final result depends on the trust in me as a specialist.

Having discussed the project in advance, I form a vision based on experience and knowledge. And beforehand, we necessarily pronounce and approve everything with you — including what will be the result of my work.

Next, I present the result — those solutions that will meet all the necessary criteria for quality, efficiency and preliminary information received from you.

To achieve the visual effect you want in the design, it’s possible to make small adjustments to the direction in the course of my work.
It’s important to understand that design is a creative work, in which there are many variations of great solutions, but not every one of these solutions may be to your liking. To do this — I will definitely ask for your feedback on the options and layouts provided: in order to understand if we need to correct the direction of my decision. Also, I note: if the adjustments relate to points that were not agreed upon before starting work, they are considered major and the possibility of making such adjustments is negotiated individually, depending on the complexity of the implementation. And also, it’s separately stipulated that you make any changes to the previously agreed conditions and scope of work.

My approach to work is flexible and creative.

Thus, with your openness to cooperation, trust in my approach and high-quality feedback, a positive result is guaranteed. I will do my best to ensure that you’re satisfied with the result of my work.

Question 2

Victoria:

Why is only an indicative range of prices and terms named?

Answer

Each project is unique.

I help both medium and small businesses with the implementation of projects. It’s the same for absolutely novice entrepreneurs, the founders of some kind of business.

All clients have their own requests, their own vision of the result, the promptness of feedback and different source material for work.

It’s very valuable for me to realize the individual wishes of each and get a truly high-quality result.

Therefore, of course, the amount of work in different cases will be different, and, accordingly, also the timing and cost.

Question 3

Victoria:

How can prepayment be made?

Answer

Prepayment is made to a Payoneer, Payeer or PayPal.

Question 4

Victoria:

How are materials transferred?

Answer

The transfer is carried out using a link to the cloud storage.

The link is active for 7 days.

It’s important to download the necessary materials for yourself before the expiration of the link activity (if you do not have the opportunity, the files at your request are sent to your mail (with a small weight), or the link can be extended for a slightly longer period).

After the expiration of the link activity, the files are deleted from the cloud storage.

Question 5

Victoria:

What do you need to get started?

Answer

For our successful interaction and operational work — I need accurate and complete information on the project.

It’s important to know your wishes and technical requirements: scope, dimensions, text volume, and etc.

The text must be in type for any design where there will be textual information.
If photos and videos are used, they must be sorted and sent in good quality.

After discussing all the important points — we approve the cost and terms of work.

After making an advance payment (most often 50% of the total amount), the project is accepted for work.

*Prepayment is a guarantee that I take on the project and a certain amount of time is allocated for the project in a certain period. Without an advance payment, work is not carried out and time is not allocated for your project. In case of making an advance payment not within the period specified by us, the order execution time may be different, depending on my workload.

*If necessary, it’s possible to conclude an agreement both for the development and for the transfer of rights to the developed design.
Thus, the creative stage of development begins.
During the development process, I always keep in touch during working hours and you will always be aware of how the work is progressing.

Opening hours: Monday, Tuesday, Wednesday, Thursday from 10:00 to 20:00, and Sunday from 12:00 to 18:00. Friday and Saturday are days off, and holidays are also days off if they fall on working days.

I will personally keep in touch with you.

After approval of the design and payment of the remaining part, I will transfer the materials to you in all required formats.

Your desires will be heard and quality implemented.

Question 6

Victoria:

Do I need to fill out a brief and what is it?
How are materials transferred?

Answer

A brief is a kind of question-and-answer form in which you describe your design request.

Thanks to the brief, I can get the most detailed information from you.

A brief usually simplifies the process of interaction at the initial stage of getting to know you and your project.

You need a brief if you don’t have a vision of the desired result, and you cannot formulate exactly what you would like to receive, or if you have a large number of images and ideas, and you would like to collect all this into a specific request.